YOU’RE ALREADY OUR FRIEND...
BECOME FRIENDS WITH BENEFITS
JOIN ROLAND’S REWARDS TODAY
EARN POINTS FOR EVERY DOLLAR SPENT
COLLECT 120 POINTS AND EARN $10 IN ROLAND’S GIFT CARDS
IT’S THAT EASY AND ITS FREE
ADDITIONAL BONUSES FOR MEMBERS
FREE DESSERT FOR SIGNING UP
FREE ENTRÉE ON YOUR BIRTHDAY (UP TO $25 IN VALUE)
EXCLUSIVE OFFERS FOR MEMBERS
PRIVACY AND TERMS
The Program.
The Roland’s Rewards program and The Free Beer Club allows you to earn rewards in connection with your visits Roland’s, and to redeem those cumulative visits for rewards as provided in these “Terms and Conditions.” Please read these Terms and Conditions carefully, and keep them with your records. By enrolling in either program, you agree to these Terms and Conditions, as they may be modified from time to time in our sole discretion.
The Term.
The Roland’s Rewards club is free and has no set end date as of enrollment.
Roland’s PRIVACY POLICY
Roland’s is committed to respecting your privacy. We want to make your online and mobile experiences satisfying and safe. This Privacy Policy describes how we collect, use, disclose, store and otherwise process information through this website. We will not use or share your information except as described in this Privacy Policy.
We urge you to read this Privacy Policy so that you understand our commitment to you and your privacy, and how you can participate in that commitment. By using this Site or signing up for Roland’s Rewards Loyalty Program, you acknowledge that you understand and agree to the terms of this Privacy Policy.
CONSENT
Roland’s collects information about you in connection with many of our services. When working with us or using our site, you may be prompted to make an account which may hold Personal Information, such as your name, birthdate, mailing address, email address, or credit card information. Prior to collecting information, Roland’s will obtain your consent. At any point in time, you can revoke consent and we will cease using and processing your data immediately.
WHAT INFORMATION DO WE COLLECT?
Personal Information
We only collect Personal Information from you when you voluntarily submit such information on our site. We use this information for the specific purpose for which it was provided, such as registering for Roland’s Rewards, entering a contest, participating in a survey, and other purposes described in this Privacy Policy. “Personal Information” refers to any information relating to an identified or identifiable natural person, such as an identification number, physical, physiological, mental, economic, cultural, or social identifiers. Personal Information collected may include the following: name, address, date of birth, gender, and contact data (i.e., email address, telephone number, and physical address).
Non-personal Information
We may also collect information that is related to you but that does not personally identify you (“Non-personal Information”). Non-personal Information includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregating, anonymizing, or de-identifying such information) in order to remove or hide any Personal Information.
INFORMATION COLLECTED THROUGH ROLAND’S REWARDS
Guests that join Roland’s Rewards will be asked to provide their email address and phone number. We require your email address to communicate with you about earned rewards, program benefits, program changes, and all promotions and offers available to members.
HOW WE USE COLLECTED PERSONAL INFORMATION
We use the information we collect from you for the following purposes:
to perform the task or transaction that you request;
to understand your preferences and history using our site, Roland’s Rewards and related services;
to design initiatives to meet those preferences;
to make it easier and more rewarding for you to use our site and related services by eliminating online hassles; and
to generally make your guest experience at our restaurant more satisfying (in the case of voluntary surveys, push notifications, and customized messages)
If you provide contact information to us, such as a postal or e-mail address, we may use this information to contact you with information about us and our special offers. You can opt-out of receiving these communications from us at any time by following instructions in the communication or contacting us using the information below. If you have downloaded our app, we may contact you about information about us and our special offers. You can opt-out on your personal device by following your device instructions on removing app push notifications.
INFORMATION WE DISTRIBUTE OR MAKE ACCESSIBLE TO THIRD PARTIES
We will not provide access to your information other than as described in this Privacy Policy. We will not rent, sell or share information about you other than as described in this Privacy Policy. The information that you provide is collected by Roland’s.
We may be required to disclose personal information to governmental authorities, law enforcement agencies, government agencies or legal entities. If requested as part of a legal proceeding, we will provide this information upon receipt of and in accordance with appropriate documentation.
From time to time, we may conduct promotions and giveaways on or through the site. As part of registering for those giveaways, you may be asked whether you’d like to receive notifications via email and/or text message to your mobile device. If you agree to those communications, you may receive emails and/or text messages regarding that promotion or giveaway, and text messages may be subject to text message and data rates.
A NOTE REGARDING BUSINESS TRANSFERS
In the unlikely event that Roland’s is bought, sold, files for bankruptcy or otherwise dissolves, all personal and non-personal information collected from and about users shall be considered assets of Roland’s, and as such, may be transferred or sold, in whole or part to one or more other companies as part of that transaction. Prior to this transaction, we will obtain your consent for the disclosure of your Personal Information.
A NOTE REGARDING CHILDREN
Like you, we have children of our own and are concerned about their safety when they use the Internet. We want you and your family to be safe while visiting our website. Our Site and app are not designed for nor directed to children. We do not offer any program participation to children under the age of 13. We do not knowingly request or collect information about children under the age of 13 on the site. If we learn that someone under 13 has provided Personal Information through our site, we will use reasonable efforts to remove that information from our database.
INQUIRY AND COMPLAINT PROCESS
Roland’s commits to resolve complaints about your privacy and our collection or use of your Personal Information. Customers may contact Roland’s with any questions, concerns, or inquiries about this Privacy Policy or data. All complaints will be evaluated, and a reply will be sent as soon as appropriate. In some instances, Roland’s may have to cease providing services to you if necessary, to satisfy your request.